Last updated: 3 June 2026

Empokoro Inc. (“Empokoro”, “we,” “us,” or “our”) is committed to protecting your privacy and handling personal information with care, respect, and transparency. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and what rights you have when visiting or using our website and services.

Personal information personal information is any information about an identifiable individual such as your name and e-mail address, but is not aggregated information that cannot be associated with a specific person. We do not knowingly collect personal information from persons under the age of 13 years.

By using this website or engaging with Empokoro services, you consent to the practices described in this policy.

EMPOKORO SERVICES ARE NOT MEDICAL, PSYCHOLOGICAL, OR THERAPEUTIC TREATMENT, AND DO NOT REPLACE PROFESSIONAL HEALTHCARE SERVICES.

The personal data collected on this website is processed us and by the website host and operator. Empokoro is the party responsible for deciding how and why personal information is processed.

We have appointed a Privacy Officer to oversee compliance with this Privacy Policy. The contact information for our Privacy Officer is as follows:

Privacy Officer

Empokoro Inc.

hello at empokoro.ca

Information You Provide Directly

We collect information when you voluntarily provide it,  including when you:

• Fill out a contact form, intake form, or questionnaire
• Book a session or discovery call
• Purchase a product, program, or service
• Sign up for emails, newsletters, or free resources

This may include:

• Name
• Email address
• Phone number
• Emergency contact information
• Billing information (processed securely by third-party providers)
• Responses to forms related to emotional support, education, or services

Information Collected Automatically

When you visit our website, certain technical data may be collected automatically, including:

• Browser type and version
• Operating system
• IP address
• Date and time of access
• Referrer URL

This information is collected through server log files and analytics tools and cannot be used to personally identify you on its own.

We collect and process personal data to:

• to establish, maintain and manage our relationship with you so that we may provide you with the products and services that have been requested
• Provide and deliver services, programs, and resources
• Communicate with you about bookings, offerings, or updates
• Respond to inquiries and support requests
• Process payments and manage contracts
• Improve website functionality and user experience
• Analyze website usage in an anonymized or pseudonymized way
• Personalize services such as Emotional Freedom Techniques (EFT) scripts or program recommendations

• Our internal business purposes including but not limited to protecting ourselves against error, breach, fraud, theft and damage to our property;

• Improve our website and offerings 
• To enable us to comply with all applicable laws or regulatory requirements; and
• Any other reasonable purpose to which you consent.

We only collect data that is necessary for these purposes.

We do not sell, rent, or share your personal information for marketing purposes. Personal data is only shared with trusted third-party service providers where necessary to operate our website, deliver services, or process payments.

We process your personal information on the following legal bases:

• Your consent (e.g., newsletter sign-ups or voluntary form submissions)
• Performance of a contract (e.g., delivering purchased services or programs)
• Legal obligations (e.g., tax or record-keeping requirements)
• Legitimate business interests (e.g., improving services, communication, and website functionality)

Some services offered by Empokoro involve emotional or personal topics. Any information shared through forms, communications, or services is treated with the care set out under this privacy policy and our terms of service.

Any personal information shared is retained only as long as necessary to deliver services, meet legal obligations, or maintain business records. We do not maintain clinical records.

Many data processing activities are based on your consent. You may withdraw your consent at any time with future effect by contacting us at the contact details above.

Please note that data processed prior to withdrawal may still be lawfully retained or processed where required.

Our website uses cookies and similar technologies to ensure proper functionality, improve performance, and understand how visitors use the site.

Cookies

Cookies are small text files stored on your device. Some cookies are essential for website functionality, while others help us analyze usage patterns.

You can configure your browser to:

• Be notified when cookies are set
• Accept or reject cookies on a case-by-case basis
• Automatically delete cookies when closing your browser

Disabling cookies may limit certain website functions.

By continuing to use this website, you consent to the use of cookies unless you disable them through your browser settings.

Analytics

We may use analytics tools to evaluate website usage. This analysis is typically anonymous, encrypted, or pseudonymized and does not personally identify you. You may opt out by adjusting your browser settings or using available opt-out tools.

We use trusted third-party service providers to operate our business, including:

• Booking and scheduling platforms (e.g., Microsoft Teams)
• Payment processors (e.g., Stripe, Payhip, Moneris)
• Email communication or newsletter services (e.g., MailerLite)
• Website hosting and analytics tools (e.g., Web Hosting Canada)

These providers only receive the information necessary to perform their services and are required to protect your data according to their own privacy policies.

Payments are processed through secure third-party providers using SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and lock icon in your browser.

Empokoro does not store or directly process your full payment details.

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

Please note that no method of data transmission over the internet is completely secure.

Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations. Legal retention requirements remain unaffected.

You have the right to:

• Request access to your stored personal data
• Request correction of inaccurate information
• Request deletion or restriction of processing where legally permitted
• Withdraw consent at any time
• Request data portability in a standard, machine-readable format
• File a complaint with a relevant data protection authority

Requests can be made by contacting us using the information provided above.

If you sign up to receive emails, newsletters, or resources from Empokoro, you may unsubscribe at any time using the link provided in our emails or by contacting us directly.

Empokoro may offer services involving children. Personal information related to children is collected only through a parent or legal guardian. We do not knowingly collect personal information directly from children without consent.

The use of contact information published on this website for unsolicited advertising or promotional materials is expressly prohibited.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Any interpretation in an action, arbitration or otherwise associated with this Privacy Policy will be made by our Privacy Officer.

This Privacy Policy does not create or confer upon any person any rights, or impose upon Empokoro Inc. any obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws. Any action brought in relation to this policy, directly or indirectly, shall attorn to the courts of the Toronto region and be interpreted in accordance with the laws and jurisdiction of the Province of Ontario.